According to the tracking info on my item (from Singapore), it arrived on the 6th of April- 15 days ago. Since then, the status has still been “will be reviewed by customs”. The easter holiday is excusable, but i usually receive items immediately after. I contacted one of the customer service agents on the site and she replied saying they didn’t have a hold of this information even with the tracking number. The item should have passed custom requirements, when should i be expecting it? : (